Last Updated: 2024-09-24
SINQ Health (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://sinqhealth.com, including any related services (collectively, the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with all of these terms, please do not access or use the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
1.1 Personal Data
Personally identifiable information that you voluntarily provide to us when you register with the Site or use our services, such as:
- Name
- Shipping address
- Email address
- Telephone number
- Demographic information (age, gender, hometown, interests)
1.2 Derivative Data
Information our servers automatically collect when you access the Site, such as:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed before and after accessing the Site
- Domain names
- Referring website addresses
1.3 Financial Data
Financial information that we may collect when you purchase, order, or request information about our services, such as:
- Payment method details (e.g., valid credit card number, card brand, expiration date)
1.4 Mobile Device Data
If you access the Site from a mobile device, we may collect:
- Mobile device ID
- Model and manufacturer
- Location information of your device
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information we collect about you to:
- Create and manage your account
- Process your transactions
- Communicate with you regarding your account or order
- Improve our website and services
- Monitor and analyze usage and trends to enhance your experience with the Site
- Send you newsletters and promotional communications
- Respond to your comments and questions and provide customer service
- Administer promotions and surveys
- Request feedback and contact you about your use of the Site
- Track user behavior to determine which of our services are most popular
- Use anonymized data to improve our services and publish trends
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to:
- Respond to legal process
- Investigate or remedy potential violations of our policies
- Protect the rights, property, and safety of others
We may share your information as permitted or required by any applicable law, rule, or regulation.
3.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including:
- Payment processing
- Data analysis
- Email delivery
- Hosting services
- Customer service
- Marketing assistance
3.3 Business Transfers
We may share or transfer your information in connection with, or during negotiations of:
- Any merger
- Sale of company assets
- Financing
- Acquisition of all or a portion of our business to another company
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that:
- No security measures are perfect or impenetrable
- No method of data transmission can be guaranteed against interception or misuse
5. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@sinqhealth.com.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal data we hold about you
- The right to correct any inaccuracies in your personal data
- The right to request deletion of your personal data
To exercise these rights, please contact us at support@sinqhealth.com.
7. Opt-Out Information
You can opt out of receiving promotional communications from us by:
- Following the unsubscribe instructions included in each email or SMS
- Contacting us directly at support@sinqhealth.com
Please note that if you opt out, we may still send you non-promotional communications, such as those about your account or ongoing business relations.
8. Use of Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to:
- Customize the Site
- Improve your experience
When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
9. Anonymized Data
We may use anonymized data derived from your personal information or usage of the Site to:
- Improve our services
- Conduct analytical purposes
This anonymized data does not identify you personally and is used to gain insights into usage patterns, trends, and other aspects of our services to enhance user experience.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our practices
- Operational, legal, or regulatory reasons
We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any updates.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
SINQ Health
19451 LAUZON AVE
PT CHARLOTTE, FL 33948
support (at) sinqhealth.com
813-205-2665